Shipping policy

Shipping Policy

Thank you for shopping with PURYX.

Every PURYX product is carefully crafted, quality-checked, and securely packed to ensure a premium experience.

Please read our shipping policy carefully before placing an order.


Order Processing Time

Most PURYX products are made-to-order or produced in limited batches.

Standard processing time:

  • 2–5 business days

Custom or high-demand products may require additional processing time.

Orders are not processed on Sundays or public holidays.


Shipping Time

Estimated delivery timelines:

  • Metro Cities: 3–7 business days

  • Other Locations: 5–10 business days

Delivery timelines may vary depending on:

  • Courier availability

  • Location accessibility

  • Weather conditions

  • Peak order periods


Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Product size/weight

  • Order quantity

We may offer free shipping on selected products or promotional campaigns.


Order Tracking

Once your order is shipped, tracking details will be shared via:

  • Email
    OR

  • SMS/WhatsApp

Please allow some time for tracking updates to reflect.


Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping details.

PURYX will not be responsible for:

  • Delays caused by incorrect addresses

  • Failed delivery attempts

  • Orders marked undeliverable by courier partners

Additional shipping charges may apply for re-delivery attempts.


Damaged Packages

If your package appears damaged during delivery:

  • Record a complete unboxing video

  • Contact us within 24 hours of delivery

Unboxing video is compulsory for any damage or missing item claim.

Claims without proper proof may not be accepted.


Delays

While we aim to deliver all orders on time, delays may occur due to:

  • Courier disruptions

  • High order volumes

  • Weather conditions

  • Unforeseen operational issues

We appreciate your patience and understanding in such situations.


International Shipping

Currently, international shipping may be limited or unavailable for certain products.

For international order inquiries, please contact us before placing an order.


Contact Us

For shipping-related support or order assistance:

📧 support@puryx.in

PURYX — Engineered For Aesthetics.